We price ourselves in world-class support. Please see the relevant selections below for guidance if you need support for your Trinnov product.
When the Optimizer is connected to Trinnov’s server, the Network Status in the Setup/System Status page will change to ‘Connected to Trinnov Audio Server. If the machine is connected to a network, but the Network Status is ‘Local Network OK’, it means that the Trinnov Server cannot be reached from your network. Please refer to the troubleshooting chapter about Network connection in the reference manual.
Product manuals and other downloads are available from the individual product pages for each product on this website.
Trinnov outsources the development of most control drivers to a specialized company.
For AMX, Control4, Crestron, Elan and RTI drivers, please visit Janus Technology’s website to download the latest driver version. Register on their website, the download of our drivers is obviously entirely free.
The Savant driver is developed in-house and can be found here.